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Connect2Help Volunteer

Flexible shifts available; minimum requirement of 6 hrs/month

Connect2Help is looking for individuals to volunteer on an ongoing basis for our Suicide Crisis Lines as well as volunteers for our Resource Database. We are open 24 hours a day. Volunteer Shifts are flexible.

Volunteer Roles

Crisis Line Volunteers – Connect2Help is looking for interested community members to help us with our suicide and crisis calls. Each volunteer will be provided with free training on how to help our callers and direct them to the level of care best suited for their needs. We offer 40-hour volunteer training each month. We will ask our trained volunteers to help us a few times a month, as it is convenient with their schedule.

NO EXPERIENCE IS REQUIRED! Our training will give the crisis volunteers all they need to assess their callers, practice active listening, how to reflect empathy and how to provide referrals to meet the caller’s needs. Many of our callers just need someone to listen and to care.

Resource Database Volunteers – Are you detail-oriented and curious about resources in our community? If so, we need your help to update our Connect2Help resource database. Resource database volunteers will make calls to the non-profits and faith-based organizations that provide help to our neighbors in central Indiana. The information gathered will then be data-entered into our searchable online database. Our database helps thousands of neighbors and professionals find the right services to keep the lights on, bellies full, medicines in the cabinet and so much more. For volunteers interested in making calls and gathering information, we have hours available during typical daytime business hours. For volunteers that would love to help out with data-entry we could also offer additional times during the evenings and weekends, if that is better suited to your schedule. We can accommodate nearly anyone’s schedule. NO EXPERIENCE NECESSARY! Training will be provided. Give a little time or a lot. It’s all appreciated!

If you are interested in getting involved, sign up online or email volunteer@connect2help.org.

About Connect2Help: 

Connect2Help is the premier Information and Referral and Crisis Services contact center for Central Indiana. Our mission is to facilitate connections between people who need human services and those that provide them. Since 1924, we have been educating clients on available resources, increasing self-sufficiency, changing lives and improving overall quality of life in the communities we serve. We are available 24/7/365 and have a multitude of avenues to offer help.

General and Specialty Social Services Information & Referral
Crisis Intervention and Referral Services
Data Entry, Eligibility Screening and Appointment Setting capability
211 Services
Advocacy and Enhanced Information & Referral Services for special populations
Follow up and Outbound Call Services
Email and Text for Help services
Data Analytics and Mapping Services
Human Services and Crisis Intervention Training Services

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