The Indianapolis Cultural Trail: Customer Service Expert
Indianapolis Cultural Trail, Inc. (ICT, Inc.) is hiring a professional, creative and flexible team to launch a bikeshare program that will be located primarily along the Indianapolis Cultural Trail: A Legacy of Gene and Marilyn Glick in spring 2014. The Customer Service Expert is responsible for fielding all public inquiries regarding the Trail and the bikeshare program. The Customer Service Expert will work closely with the entire Cultural Trail team to ensure a positive experience for all users of the Trail and bikeshare program. Specific bikeshare program responsibilities may also include fielding inquiries from bike technicians and prioritizing issues with an after hours call center. The position will help establish protocols and policies for customer service in a growing organization. ICT, Inc. seeks candidates that possess a friendly, team-player spirit with the ability to work irregular hours in a fast paced environment.
Click here to read the full job description.
About The Indianapolis Cultural Trail, Inc. (ICT, Inc.)
The Indianapolis Cultural Trail: A Legacy of Gene & Marilyn Glick is an 8-mile world class urban bike and pedestrian path in downtown Indianapolis, Indiana. The Indianapolis Cultural Trail seamlessly connects neighborhoods, cultural districts and entertainment amenities while serving as the downtown hub for central Indiana’s vast greenway system.
Interested individuals should send a resume to khaley@indyculturaltrail.org and list Customer Service Expert in the subject of the email. Resumes must be received by February 17, 2014. It is anticipated that the selected candidate will begin employment by mid-March 2014.
Oftentimes we hear about opportunities, whether they be to volunteer, participate in an event, become involved on a committee, or make that next (or first) step into your professional career. To this point, we’ve done better at sharing the former of those opportunities with you. And truthfully, we’ve wanted to tread lightly in regards to job postings – we know it’s a lot of work to manage a jobs board – and we know, too, sometimes the best fits are found through networking and word-of-mouth referrals. Ultimately though, there’s a lot of you across the city, with varying backgrounds, interests and skill sets. We want you to know about great opportunities we hear about – for yourselves, or the friend you know is just right for the job. We’re going to be diligent in what we post, because we can’t post everything, and this space isn’t an advertisement. In the coming months, we’ll be making an effort to share other jobs boards and career resources in the city, too. We’d love to know what you think. Shoot us a note at hello@indyhub.org.
